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The business model has the sales booking the orders, and then the support team takes over. The various tasks of the Business Development team are :
- Responsible for sales forecasting, meeting sales targets & monitoring the competition in the designated region/territory.
- Carrying out the entire sales activity, starting from suspect identification and project presentations, upto techno-commerial negotiations, order finalization and then payment collection.
- Maintaining a continuous interaction with clients, in order to ensure their sustained development
The profile of the candidates :
- At least 2 years experience as a team player in the IT field, selling Hardware and Software Solutions.
- Dynamic, young male with a flair for meeting new people and developing long term relationships with them.
- Project and report writing skills.
- Experience in interaction with corporates and institutions will a major plus point.
- BE or BTech in Electronics/ Computer science
- MBA in Marketing you will be preferred.
- Experience in an IT / Consultancy company would be an added advantage .
- The position offers excellent salary package & growth opportunities.
2. Customer Support Executive Post Resume
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The business is model has the sales booking the orders, and then the support team takes over. The various tasks of the support team are:
- Testing and certification of incoming hardware
- Testing and validation of in-house developed software, both for mobile devices and application software
- Implementation of hardware, software and systems at client sites
- Post implementation support to the client, whether on-site or off-site, for hardware and software
- Picking up AMCs from clients
- Technical support to the sales team in the selling stages
- Continuous technical training of the sales team
- Checking and repair of client products
- Maintenance of in-house PC systems in co-ordination with external systems support agency
The profile of the candidates :
- Young male
- BE or Diploma in Electronics or Computers
- Good knowledge of PC interfacing technologies and peripherals
- Working experience of atleast 1 year in customer support function for hardware and software support
- Soldering experience is a must
- Good understanding of database fundamentals preferably relating to MSAccess or SQL or similar systems
- No reservations against extensive travel to customer site
- Sound health
- Basic knowledge of networking
3. Customer Support Manager Post Resume
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The business is model has the sales booking the orders, and then the support team takes over. The various tasks of the support team are:
- Testing and certification of incoming hardware
- Testing and validation of in-house developed software, both for mobile devices and application software
- Implementation of hardware, software and systems at client sites
- Post implementation support to the client, whether on-site or off-site, for hardware and software
- Picking up AMCs from clients
- Technical support to the sales team in the selling stages
- Continuous technical training of the sales team
- Checking and repair of client products
- Maintenance of in-house PC systems in co-ordination with external systems support agency
As a Customer Support Manager, you would be overall responsible for building and guiding your team of Customer support engineers across the country.
The profile of the candidates :
- Young male
- BE or Diploma in Electronics or Computers
- Good knowledge of PC interfacing technologies and peripherals
- Pleasing personality and good communication skills
- Working experience of atleast 3-4 years as a Manager of the customer support function for hardware and software support in an IT company
- Good understanding of database fundamentals preferably relating to MSAccess or SQL or similar systems
- No reservations against extensive travel to customer site
- Sound health
- Basic knowledge of networking
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